Effective Date: July 27, 2026
1. About us
Clair Carbone Inc. (“Clair Carbone”, “we”, “our”, or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you use our website, https://claircarbone.com, or communicate with us through technological means.
This Privacy Policy is drafted in accordance with Québec’s Act Respecting the Protection of Personal Information in the Private Sector (Law 25).
2. Privacy officer
In accordance with Law 25, Clair Carbone Inc. has designated a Privacy Officer responsible for the protection of personal information.
Privacy Officer
Francis Lachance Courtois
Email: [To be completed]
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact the Privacy Officer.
3. How do we collect your personal information?
We collect personal information only through the following technological means:
- the Gutena Forms contact form available on our website;
- emails that you send to us;
- cookies used on our website.
We collect only the personal information necessary for the purposes described in this Privacy Policy.
4. What personal Information do we collect?
Information you provide
When you complete our contact form, we may collect the following information:
- First name;
- Last name;
- Email address;
- Subject of your message;
- Message content.
Automatically collected information
When you browse our website, certain technical information may be collected automatically, including:
- Your IP address;
- Your browser type;
- Your operating system;
- Your device type;
- The pages you visit;
- The date and time of your visit;
- The referring website, when available.
5. Why do we collect your personal information?
We collect your personal information solely to:
- Respond to your inquiries;
- Communicate with you regarding our services;
- Ensure the proper operation and security of our website;
- Improve your browsing experience;
- Comply with our legal obligations.
We never use your personal information for purposes other than those described above without your consent or unless authorized by law.
6. Cookies
Cookies are small text files stored on your device when you visit a website.
They are used to:
- Ensure the proper functioning of the website;
- Remember certain preferences;
- Improve website performance;
- Analyze website usage when analytics tools are enabled.
You can configure your browser to refuse or delete cookies. Please note that disabling cookies may affect the functionality of certain features of the website.
7. Who has access to your personal information?
Access to your personal information is limited to individuals who require it to perform their duties, including:
- The President and Privacy Officer;
- Authorized personnel responsible for responding to inquiries received through the contact form;
- Technology service providers when their involvement is necessary for the operation of the website.
8. Disclosure of your personal information
We do not sell, rent, or trade your personal information.
We may disclose certain personal information only:
- To Hostinger, our web hosting provider, to ensure the hosting, security, and proper functioning of our website;
- To service providers required to operate our website or process requests submitted through our contact form;
- When required or authorized by law.
These service providers are required to protect the personal information they access and to use it only for the purposes of providing services to Clair Carbone Inc.
9. Transfer of personal information outside of Québec
Some of our technology service providers may process or store personal information outside Québec.
When this occurs, we take reasonable steps to ensure that your personal information receives a level of protection comparable to that required under applicable privacy legislation.
10. Retention of personal information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with our legal obligations.
When personal information is no longer required, it is securely deleted, destroyed, or anonymized.
11. Security Measures
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information against unauthorized access, loss, theft, misuse, disclosure, or alteration.
Although we take appropriate security measures, no method of electronic transmission or storage can guarantee absolute security.
12. Consent
By completing our contact form or contacting us by email, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.
You may withdraw your consent at any time, subject to our legal obligations.
13. Vos droits
In accordance with Law 25, you have the right to:
- Access the personal information we hold about you;
- Request the correction of incomplete, inaccurate, or outdated personal information;
- Withdraw your consent where applicable;
- Request the deletion of your personal information where permitted by law;
- File a complaint regarding the handling of your personal information.
To exercise any of these rights, please contact our Privacy officer.
14. Changes to this Privacy policy
We may update this Privacy Policy to reflect changes to our practices, our services, or applicable legislation.
The most recent version will always be published on this page and will indicate its effective date.
15. Contact us
Clair Carbone Inc.
Website: https://claircarbone.com
Email:
Privacy offficer
Francis Lachance Courtois
Courriel :
